Chipotle Mexican Grill #2644
13920 Old St Augustine Rd #105, Jacksonville, FL 32258 · Permanent Food Service · License 2615212
What drove the grade
Live, small flying insects found.
How the score was calculated
- Starting score100
- Violations at the Oct 30 complaint inspection5 high priority (4 fixed on the spot, 3 repeats), 2 intermediate (fixed on the spot), 6 basic-34
- Administrative complaint on Oct 30, now complaint after follow-upCounts in full until a follow-up finds the problems fixed-20
- Safety score46
Our own summary of the public record, not an official state rating. How grades work · Report an error
Inspection history
2 inspections · 4 visitsLatest inspection
Complaint inspection
- Follow-up visitNov 6, 2026 Complaint after follow-up
Problems from the first visit still weren't fixed, so the inspector recommended formal action by the state, which can include fines.
1 violation still not corrected:
Official report, on the Florida DBPR websiteWhat was still cited
High priority1
Code 35, Insects, rodents, pests and animals: Live, small flying insects found.
Observed two flying insects in dining room by high chair storage area.
- First visitOct 30, 2026 Administrative complaint
Serious or repeated problems led the inspector to recommend formal action by the state, which can include fines.
13 violations found:
Official report, on the Florida DBPR websiteWhat the inspector cited
High priority5
Code 03, Food out of temperature: Time/temperature control for safety food cold held at greater than 41°F.
Chicken in pan sitting out on counter brought from walk in cooler with no preparation occurring at 48°F. Person in charge reheated to 170°F.
Fixed on the spotRepeat violationAdministrative complaint
Code 12, Handwashing and hygienic practices: Employee used tobacco, ate, or drank then engaged in food preparation, handled clean equipment or utensils, or touched unwrapped single-service items without washing hands.
Observed employee eat chip from tray, then handle food without hand wash. Inspector coached employee. Also, observed manager handle personal phone, then handle bags of herbs without hand wash.
Code 35, Insects, rodents, pests and animals: Live, small flying insects found.
Observed approximately 30 live flying insects under cabinet at soda dispenser in dining room. Observed approximately 10 live flying insects throughout kitchen. Pest control on site by end of inspection.
Fixed on the spotRepeat violationAdministrative complaint
Roach activity present as evidenced by live roaches found.
Observed three live roaches at shelving for clean dishware by dishpit area. Pest control service on site by end of inspection.
Fixed on the spotRepeat violationAdministrative complaint
Code 41, Chemicals and toxic substances: Toxic substance/chemical improperly stored.
Observed household chemical stored on shelf above, alongside food in dry storage. Person in charge moved to appropriate location. Made aware household chemicals should not be utilized in commercial kitchen.
Fixed on the spot
Intermediate2
Code 31, Handwash sinks and supplies: Handwash sink used for purposes other than handwashing.
Observed lids stored in to go hand wash sink. Observed towel stored in main makeline hand wash sink. Person in charge removed.
Fixed on the spot
No paper towels or mechanical hand drying device provided at handwash sink.
Paper towels missing from hand wash sink by dishpit. Person in charge provided.
Fixed on the spot
Basic6
Code 12, Handwashing and hygienic practices: Employee eating in a food preparation or other restricted area.
Observed employee eating chip in kitchen area.
Code 14, Food-contact surfaces designed and maintained: Shelves with rust that has pitted the surface.
Shelving at dishpit area with rust accumulation observed.
Code 22, Food-contact surfaces clean and sanitized: Accumulation of black/green mold-like substance in the interior of the ice machine/bin.
Interior door of ice machine with mold like substance accumulation. Also, mold like substance observed on ice chute in dining room.
Code 35, Insects, rodents, pests and animals: Dead roaches on premises.
Observed one dead roach on the wall at dishpit area. Person in charge discarded. Pest control service on site by end of inspection.
Fixed on the spot
Accumulation of dead or trapped birds, insects, rodents, or other pests, in control devices.
Observed approximately 40 dead flying insects in sticky trap in cabinet under soda dispenser in dining room. Pest control service on site by end of inspection.
Fixed on the spot
Code 36, Floors, walls, ceilings and ventilation: Wall soiled with accumulated grease, food debris, and/or dust.
Observed mold like substance on wall behind triple sink on far left side. Observed water damage and mold like substance on paneling under cabinet in soda dispenser area. Also, floors in kitchen no longer smooth and easily cleanable, worn in parts.
Earlier inspections 1
D63Routine inspection6 violations, 4 high priority · 1 follow-up visit Complaint after follow-up
- Follow-up visitJul 7, 2026 Complaint after follow-up
Problems from the first visit still weren't fixed, so the inspector recommended formal action by the state, which can include fines.
1 violation still not corrected:
Official report, on the Florida DBPR websiteWhat was still cited
High priority1
Code 35, Insects, rodents, pests and animals: Live, small flying insects found.
Observed two flying insects in back kitchen near trash can storage. Observed two flying insects around drain under soda cabinet in dining room. Person in charge states has had pest control out.
Fixed on the spot
- First visitJul 1, 2026 Warning issued
Problems were found that had to be fixed. The inspector will come back to check.
6 violations found:
Official report, on the Florida DBPR websiteWhat the inspector cited
High priority4
Code 03, Food out of temperature: Time/temperature control for safety food cold held at greater than 41°F.
Guacamole made yesterday at 56°F, cut lettuce moved from walk in cooler at 60°F. Person in charge states brought to line approximately 1 hour ago. Moved guacamole to walk in cooler, discarded cut lettuce. Person in charge will hold on ice or on time until unit can be serviced.
Fixed on the spot
Code 35, Insects, rodents, pests and animals: Live, small flying insects found.
Observed approximately 5 live flying insects under soda dispenser in dining room. Observed three flying insects near high chair storage in ding room. Observed two flying insects in kitchen area.
Roach activity present as evidenced by live roaches found.
Observed one live roach on the floor under soda machine in dining room. Person in charge killed and discarded.
Fixed on the spot
Code 41, Chemicals and toxic substances: Wiping cloth sanitizer solution exceeds the maximum concentration allowed.
Sanitizer bucket tested at 500+ppm. Turning strip bright blue. Person in charge began diluting.
Fixed on the spot
Basic2
Code 29, Plumbing and backflow prevention: Water leaking from pipe and/or faucet/handle.
Observed water leaking at pipe under hand wash sink closest to dishmachine.
Code 36, Floors, walls, ceilings and ventilation: Floors not maintained smooth and durable.
Floors not smooth and easily cleanable in several areas of kitchen. Also, observed water damage on wood paneling on wall under soda dispenser in dining room.
Reading this report
Priority levels
- High priority The problems most likely to make someone sick directly.
- Intermediate Could lead to a high-priority problem if not fixed.
- Basic Best practices and general upkeep.
Terms in the inspectors’ reports
- Time/temperature control for safety food
- Food that has to be kept hot, at 135°F or above, or cold, at 41°F or below, to stay safe: meat, seafood, eggs, dairy, cooked rice and beans, cut melons and the like.