Dairy Queen 10
5812 W University Blvd, Jacksonville, FL 32216 · Permanent Food Service · License 2600966
What drove the grade
Operating with an expired Division of Hotels and Restaurants license.
How the score was calculated
- Starting score100
- Violations at the Sep 14 routine inspection4 high priority (1 fixed on the spot, 1 repeat), 5 intermediate (2 fixed on the spot, 1 repeat), 9 basic (2 repeats)-48
- Administrative complaint on Sep 14Counts in full until a follow-up finds the problems fixed-20
- Safety score32
Our own summary of the public record, not an official state rating. How grades work · Report an error
Inspection history
1 inspection · 1 visitRoutine inspection
- First visitSep 14, 2026 Administrative complaint
Serious or repeated problems led the inspector to recommend formal action by the state, which can include fines.
18 violations found:
Official report, on the Florida DBPR websiteWhat the inspector cited
High priority4
Code 29, Plumbing and backflow prevention: Vacuum breaker missing at hose bibb or on fitting/splitter added to hose bibb.
On both faucets in hand sink
Spray hose at dish sink lower than flood rim of sink.
Sprayer below rim in triple sink
Code 41, Chemicals and toxic substances: Toxic substance/chemical improperly stored.
Cleaner by clean container on shelf by triple sink, employee moved cleaner
Fixed on the spot
Code 50, Current license displayed: Operating with an expired Division of Hotels and Restaurants license.
Expired on 6 1/26. Establishment observed preparing, serving, or selling food to customers with an expired license.
Repeat violationAdministrative complaint
Intermediate5
Code 11, Employee health: No proof provided that food employees are informed of their responsibility to report to the person in charge information about their health and activities related to foodborne illnesses.
For 3 new employees, emailed form
Repeat violation
Code 22, Food-contact surfaces clean and sanitized: Food-contact surface soiled with food debris, mold-like substance or slime.
Grease build up on fryer baskets
Code 31, Handwash sinks and supplies: Handwash sink used for purposes other than handwashing.
Employee placed ice creams topper for mixing in hand soak at front counter, explained to him and he removed it
Fixed on the spot
No paper towels or mechanical hand drying device provided at handwash sink.
Hand sink close to cook line, employee placed a roll
Fixed on the spot
No soap provided at handwash sink.
Hand sink at front counter, employee placed some
Basic9
Code 13, Clean clothes, hair restraints, jewelry: Employee with no hair restraint while engaging in food preparation.
Employee making ice creams with toppings, no hair restraint, he got a hat
Fixed on the spot
Employee wearing jewelry other than a plain ring on their hands/arms while preparing food.
Cook has watch
Code 22, Food-contact surfaces clean and sanitized: Accumulation of black/green mold-like substance in the interior of the ice machine/bin.
Black build up inside ice machine
Code 23, Non-food contact surfaces clean: Nonfood-contact surface soiled with grease, food debris, dirt, slime or dust.
Black build up on ledge in sliding door reach in freezer, also grease build up on cart by same freezer, also gasket in box freezer at front counter, vent in walk in cooler with dust build up, handle on upright cooler by triple sink with food build up
Repeat violation
Code 25, Single-service items: Single-service items for customer self-service not properly protected to prevent contamination.
Lids not inverted by soda machine, employee inverted them
Fixed on the spot
Code 36, Floors, walls, ceilings and ventilation: Wall not smooth, nonabsorbent and easily cleanable in food preparation, food storage, warewashing areas or bathroom.
A coupe of door frames in kitchen
Floor soiled/has accumulation of debris.
Old build up debris throughout restaurant
Repeat violation
Code 51, Other sanitary and safe operation: No Heimlich maneuver/choking sign posted.
Emailed one
Fixed on the spot
No copy of latest inspection report available.
Operator couldn't find it
Reading this report
Priority levels
- High priority The problems most likely to make someone sick directly.
- Intermediate Could lead to a high-priority problem if not fixed.
- Basic Best practices and general upkeep.
Terms in the inspectors’ reports
- Food-contact surface
- Anything food touches, such as cutting boards, utensils, counters and the inside of ice machines.
- Nonfood-contact surface
- Surfaces food doesn’t touch, such as the outsides of equipment, handles and door gaskets.
- Vacuum breaker, backflow
- Plumbing parts that keep dirty water, such as from a mop sink hose, from flowing back into the clean water supply.