Doubletree by Hilton

1201 Riverplace Blvd, Jacksonville, FL 32207 · Permanent Food Service · License 2612079

Official report

out of 100

Grade F

Safety score 29 of 100

Latest visit: Oct 12, 2026 (4 weeks ago)

What drove the grade

Live, small flying insects found.High priority, repeat · fixed on the spot · 15 other violations

How the score was calculated

Starting score100
Violations at the Oct 7 routine inspection
5 high priority (3 fixed on the spot, 3 repeats), 4 intermediate (1 fixed on the spot, 2 repeats), 7 basic (4 repeats)
-51
Administrative complaint on Oct 7, now complaint after follow-up
Counts in full until a follow-up finds the problems fixed
-20
Safety score29

Our own summary of the public record, not an official state rating. How grades work · Report an error

Inspection history

1 inspection · 2 visits

Oct72026

Routine inspection

16 violations found · Inspector came back once

Follow-up visitOct 12, 2026 Complaint after follow-up
Problems from the first visit still weren't fixed, so the inspector recommended formal action by the state, which can include fines.
3 violations still not corrected:
- 2 High priority
- 1 Basic
What was still cited
High priority2
- Code 01, Approved source; food safe and unadulterated: Stop Sale issued due to food not being in a wholesome, sound condition.
  At callback no change. Observed 1 piece of thawed salmon still in commercially packaged bag in walk-in-cooler. See stop sale.
- Code 35, Insects, rodents, pests and animals: Live, small flying insects found.
  At callback no change. Observed 3 flying insects in warewashing area and one flying insect in banquet storage area.
Basic1
- Code 06, Food properly thawed: Commercially processed reduced oxygen packaged fish bearing a label indicating that it is to remain frozen until time of use no longer frozen and not removed from reduced oxygen package.
  At callback no change. Observed 1 piece of thawed salmon still in commercially packaged bag in walk-in-cooler. See stop sale.
Official report, on the Florida DBPR website
First visitOct 7, 2026 Administrative complaint
Serious or repeated problems led the inspector to recommend formal action by the state, which can include fines.
16 violations found:
- 5 High priority
- 4 Intermediate
- 7 Basic
What the inspector cited
High priority5
- Code 01, Approved source; food safe and unadulterated: Stop Sale issued due to food not being in a wholesome, sound condition.
  Observed commercially packaged raw thawed salmon with package stating to remove prior to thawing still in sealed packaging. See stop sale.
  Repeat violationAdministrative complaint
  Ready-to-eat, time/temperature control for safety food not consumed/sold within 7 days after opening/preparation.
  See stop sale. Observed container of risotto in walk-in-cooler dated 9/23. See stop sale.
- Code 03, Food out of temperature: Time/temperature control for safety food cold held at greater than 41°F.
  Observed shredded cheese blend, butter (46°F-47°F - Cold Holding)on buffet line. Operator stated items were placed out about 1.5 hours. Operator placed items on ice to chill.
  Fixed on the spotRepeat violationAdministrative complaint
- Code 09, Bare hand contact with ready-to-eat food: Employee touching ready-to-eat food with their bare hands - food was not being heated as a sole ingredient to 145°F or immediately added to other ingredients to be cooked/heated to the minimum required temperature to allow bare hand contact.
  Establishment has no approved Alternative Operating Procedure. Observed employee cutting croissants with bare hands, croissants not getting cooked to a minimum 145°F. Discussed with employee and employee washed hands and put on gloves.
  Fixed on the spot
- Code 35, Insects, rodents, pests and animals: Live, small flying insects found.
  Observed approximately 8 flying insects near hand wash sink in coffee station in kitchen. Also, approximately 3 flying insects near dishwashing machine and 2 flying insects near hand wash sink in warewashing area. Operator called to have area exterminated.
  Fixed on the spotRepeat violationAdministrative complaint
Intermediate4
- Code 08, Food protection and cross-contamination: Whole fruit displayed for self-service not wrapped and no utensils provided.
  Observed apples at buffet not wrapped/ protected and no utensils provided.
  Repeat violation
- Code 22, Food-contact surfaces clean and sanitized: Food-contact surface soiled with food debris, mold-like substance or slime.
  Observed ice chute on large ice machine soiled with residue. Also, cutting boards on cook line in lunch/ dinner line soiled/ stained.
  Repeat violation
- Code 31, Handwash sinks and supplies: Paper towel dispenser at handwash sink not working/unable to dispense paper towels.
  Observed paper towels at hand wash sink in coffee station unable to dispense. Light on dispenser flashing red. Operator was going to change out batteries.
  Fixed on the spot
- Code 53, Manager certification and employee training: Food manager certification expired.
  A list of accredited food manager certification examination providers can be found at https://www2.myfloridalicense.com/hotels-restaurants/food-lodging/food-manager/ Richard Cribbs CFM expired 4-22-26.
Basic7
- Code 06, Food properly thawed: Commercially processed reduced oxygen packaged fish bearing a label indicating that it is to remain frozen until time of use no longer frozen and not removed from reduced oxygen package.
  See stop sale. Observed commercially packaged raw thawed salmon with package stating to remove prior to thawing still in sealed packaging. See stop sale.
- Code 14, Food-contact surfaces designed and maintained: Equipment in poor repair.
  Observed gasket on large ice machine in kitchen in disrepair. Also, one filter in hood area above grill on lunch/ dinner line in disrepair. Also, interior lid of flip top reach-in cooler on cook line at lunch/dinner line in disrepair/ separated
- Code 22, Food-contact surfaces clean and sanitized: Interior of oven/microwave has accumulation of black substance/grease/food debris.
  Observed interior of microwave on lunch / dinner line soiled with residue. Also, multiple ovens in kitchen area has accumulation of debris.
  Repeat violation
- Code 23, Non-food contact surfaces clean: Nonfood-contact surface soiled with grease, food debris, dirt, slime or dust.
  Observed multiple reach-in cooler gaskets and walk-in-cooler gaskets soiled with residue. Also, exterior of equipment on cook line and in kitchen soiled with residue.
  Repeat violation
- Code 35, Insects, rodents, pests and animals: Exterior door has a gap at the threshold that opens to the outside.
  Observed gap at threshold of back door in kitchen.
  Repeat violation
- Code 36, Floors, walls, ceilings and ventilation: Floor soiled/has accumulation of debris.
  Observed floor on cook line in lunch/ dinner line soiled with an accumulation of grease and debris around equipment.
- Code 51, Other sanitary and safe operation: Carbon dioxide/helium tanks not adequately secured.
  Observed two tanks in coffee station area not adequately secured.
  Repeat violation
Official report, on the Florida DBPR website

Reading this report

Priority levels

High priority The problems most likely to make someone sick directly.
Intermediate Could lead to a high-priority problem if not fixed.
Basic Best practices and general upkeep.

Terms in the inspectors’ reports

Time/temperature control for safety food: Food that has to be kept hot, at 135°F or above, or cold, at 41°F or below, to stay safe: meat, seafood, eggs, dairy, cooked rice and beans, cut melons and the like.
Ready-to-eat food: Food eaten without further cooking, such as salads, sandwiches, deli meats and cooked dishes.
Food-contact surface: Anything food touches, such as cutting boards, utensils, counters and the inside of ice machines.
Nonfood-contact surface: Surfaces food doesn’t touch, such as the outsides of equipment, handles and door gaskets.
Stop sale: An order that the food can’t be sold or served.