Krystal Restaurant
5707 University Blvd W, Jacksonville, FL 32216 · Permanent Food Service · License 2600201
What drove the grade
Vacuum breaker missing at hose bibb or on fitting/splitter added to hose bibb.
How the score was calculated
- Starting score100
- Violations at the Jul 13 complaint inspection4 high priority (1 fixed by the Jul 14 follow-up, 2 fixed on the spot), 5 intermediate (1 repeat), 13 basic (9 repeats); basic violations cost 12 at most-43
- Administrative complaint on Jul 13, since fixedReduced from 20 because a follow-up found the problems fixed-12
- Safety score45
Our own summary of the public record, not an official state rating. How grades work · Report an error
Inspection history
2 inspections · 3 visitsLatest inspection
Follow-up to an earlier routine inspection
- Follow-up visitAug 26, 2026 Complaint after follow-up
Problems from the first visit still weren't fixed, so the inspector recommended formal action by the state, which can include fines.
1 violation still not corrected:
Official report, on the Florida DBPR websiteWhat was still cited
Intermediate1
Code 53, Manager certification and employee training: No proof of required state approved employee training provided for any employees.
None, they ordered the books but haven't arrived, at least 2 employees here for 1 year or more
At the first visit
To order approved program food safety material, call DBPR contracted provider: Florida Restaurant & Lodging Association (SafeStaff) 866-372-7233. Operator has 7 total employees but 4 employees hired over 60 days & no proof of any food handler training
Earlier inspections 1
F45Complaint inspection22 violations, 4 high priority · 1 follow-up visit Fixed at follow-up
- Follow-up visitJul 14, 2026 Fixed at follow-up
The inspector came back and found the problems fixed.
1 earlier violation still noted, but not enough to need another visit:
Official report, on the Florida DBPR websiteWhat was still cited
High priority1
Code 29, Plumbing and backflow prevention: Vacuum breaker missing at hose bibb or on fitting/splitter added to hose bibb.
Still the same
More time given
- First visitJul 13, 2026 Administrative complaint
Serious or repeated problems led the inspector to recommend formal action by the state, which can include fines.
22 violations found:
Official report, on the Florida DBPR websiteWhat the inspector cited
High priority4
Code 03, Food out of temperature: Time/temperature control for safety food cold held at greater than 41°F.
Corn dogs (45°F - Cold Holding); chicken nuggets (46°F - Cold Holding); hot dogs (46°F - Cold Holding), all stored in top handy of single door reach in cooler in kitchen area. Items stored for past 2 hrs but door was left slightly open & employee in & out of unit. Employee transfer food in walk in freezer to bring down temperatures
Fixed on the spot
Time/temperature control for safety food, other than whole meat roast, hot held at less than 135°F.
Hash browns (108°F - Hot Holding), stored in fry basket sitting for approximately 15 mins. Employee voluntarily discarded chicken patty (127-134°F - Hot Holding), stored on front line warmer. Employee reheated to 201°F)
Fixed on the spot
Code 28, Sewage and wastewater disposal: Grease interceptor/trap overflowing onto floor/ground.
Observed grease & raw sewage on ground all around grease dumpster area and flowing into parking lot area. Grease dumpster is filled to the rim. As per District Office, REQUEST IMMEDIATE ADMINISTRATIVE COMPLAINT with following day call back
Administrative complaint
Code 29, Plumbing and backflow prevention: Vacuum breaker missing at hose bibb or on fitting/splitter added to hose bibb.
Missing back flow preventer at spigot on exterior wall at dumpster area behind grease trap dumpster
Intermediate5
Code 05, Thermometers provided and accurate: Probe thermometer not used to ensure proper food temperatures.
Employee not using thermometer to take temperature of food hot holding in warmers, during reheating & after cooking beef.
Code 11, Employee health: No proof provided that food employees are informed of their responsibility to report to the person in charge information about their health and activities related to foodborne illnesses.
Operator has several employees with no proof of written agreement
Repeat violation
Code 31, Handwash sinks and supplies: No soap provided at handwash sink.
At grill area hand wash sink near drive thru
Code 53, Manager certification and employee training: Food service manager not certified within 30 days of employment.
A list of accredited food manager certification examination providers can be found at http://www.myfloridalicense.com/DBPR/hotels-restaurants/food-lodging/food-manager/ Manager Crystal Harrison hired over 30 days with no proof of manager certification
No proof of required state approved employee training provided for any employees.
To order approved program food safety material, call DBPR contracted provider: Florida Restaurant & Lodging Association (SafeStaff) 866-372-7233. Operator has 7 total employees but 4 employees hired over 60 days & no proof of any food handler training. Already on open warning due 8-22-26
Basic13
Code 03, Food out of temperature: Time/temperature control for safety food not maintained frozen solid in a freezer.
Fries in bottom upright reach in freezer on cook line not frozen
Code 05, Thermometers provided and accurate: Ambient air thermometer not located in the warmest part of the cold holding unit.
In milk reach in cooler near drive thru area
Code 12, Handwashing and hygienic practices: Employee beverage container on a food preparation table or over/next to clean equipment/utensils.
Employee drink cup above grill area during food prep
Code 14, Food-contact surfaces designed and maintained: Equipment in poor repair.
Handle in disrepair on single door upright reach in cooler/reach in freezer
Repeat violation
Code 22, Food-contact surfaces clean and sanitized: Interior of oven/microwave has accumulation of black substance/grease/food debris.
Interior black build up in oven
Repeat violation
Reach-in cooler interior/shelves have accumulation of soil residues.
Interior of reach in cooler in kitchen
Repeat violation
Code 23, Non-food contact surfaces clean: Nonfood-contact surface soiled with grease, food debris, dirt, slime or dust.
Exterior of fryer soiled. Multiple reach in cooler gasket soiled
Repeat violation
Code 29, Plumbing and backflow prevention: Drain cover(s) missing.
Under three compartment sink area
Repeat violation
Code 36, Floors, walls, ceilings and ventilation: Floor tiles missing and/or in disrepair.
On cook line
Repeat violation
Ceiling/ceiling tile shows damage or is in disrepair.
Several ceiling tiles in dining area with water damages
Ceiling/ceiling tiles/vents soiled with accumulated food debris, grease, dust, or mold-like substance.
Several ceiling tiles & vents in kitchen area & dining area with dust build up & black mold like substance
Repeat violation
Floor soiled/has accumulation of debris.
Floor under fryer with grease build up. Walk in cooler floor with food debris
Repeat violation
Code 42, Premises and cleaning equipment: Wet mop not stored in a manner to allow the mop to dry.
Wet mop in mop bucket not hunged
Repeat violation
Reading this report
Priority levels
- High priority The problems most likely to make someone sick directly.
- Intermediate Could lead to a high-priority problem if not fixed.
- Basic Best practices and general upkeep.
Terms in the inspectors’ reports
- Time/temperature control for safety food
- Food that has to be kept hot, at 135°F or above, or cold, at 41°F or below, to stay safe: meat, seafood, eggs, dairy, cooked rice and beans, cut melons and the like.
- Nonfood-contact surface
- Surfaces food doesn’t touch, such as the outsides of equipment, handles and door gaskets.
- Vacuum breaker, backflow
- Plumbing parts that keep dirty water, such as from a mop sink hose, from flowing back into the clean water supply.
- Ambient temperature
- The air temperature inside a cooler or holding unit, rather than the food’s own.