Popeyes Louisiana Kitchen 140

5581 Soutel Dr, Jacksonville, FL 32219 · Permanent Food Service · License 2607989

Official report

out of 100

Grade D

Safety score 60 of 100

Latest visit: Aug 4, 2026

What drove the grade

Live, small flying insects found.High priority, repeat · not yet fixed · 7 other violations

How the score was calculated

Starting score100
Violations at the Jul 9 complaint inspection
2 high priority (1 fixed on the spot, 1 repeat), 6 basic (3 repeats)
-20
Administrative complaint on Jul 9
Counts in full until a follow-up finds the problems fixed
-20
Safety score60

Our own summary of the public record, not an official state rating. How grades work · Report an error

Inspection history

2 inspections · 2 visits

Latest inspection

Aug42026

Licensing inspection

8 violations found

First visitAug 4, 2026 No follow-up needed
Met the state's inspection standards; the inspector didn't need to come back. Any violations cited still count toward the grade.
8 violations found:
- 1 High priority
- 7 Basic
What the inspector cited
High priority1
- Code 35, Insects, rodents, pests and animals: Live, small flying insects found.
  Two live flying insects observed at breading area.
Basic7
- Code 14, Food-contact surfaces designed and maintained: Equipment in poor repair.
  Gasket on biscuit reach-in cooler is torn.
- Code 21, Wiping cloths and linens: Wiping cloth quaternary ammonium compound sanitizing solution not at proper minimum strength.
  Wiping cloth solution in breading area tested at 0ppm quaternary ammonium. Operator remade solution to 150ppm.
  Fixed on the spot
- Code 23, Non-food contact surfaces clean: Nonfood-contact surface soiled with grease, food debris, dirt, slime or dust.
  Hood filters have grease build up.
- Code 29, Plumbing and backflow prevention: Water draining onto floor surface.
  Water draining from the roof near the restrooms. Employee cleaned water from floor during inspection. Faucet at outside mop sink runs continuously.
  Fixed on the spot
- Code 32, Restrooms: Bathroom facility not clean.
  Toilet in men's restroom is dirty. Employee cleaned toilet during inspection.
  Fixed on the spot
- Code 36, Floors, walls, ceilings and ventilation: Floor tiles missing and/or in disrepair.
  Floor tiles missing under the fryer and in front of the office.
  Floor soiled/has accumulation of debris.
  Floor under fryers and along the wall has grease build up.
Official report, on the Florida DBPR website

Earlier inspections 1

Jul92026D60Complaint inspection8 violations, 2 high priority Administrative complaint

First visitJul 9, 2026 Administrative complaint
Serious or repeated problems led the inspector to recommend formal action by the state, which can include fines.
8 violations found:
- 2 High priority
- 6 Basic
What the inspector cited
High priority2
- Code 03, Food out of temperature: Time/temperature control for safety food cold held at greater than 41°F.
  Coleslaw in front counter reach-in cooler at 62°F. Ambient thermometer reads 70°F. Per manager, coleslaw placed in unit 30 minutes prior. Coleslaw moved to the walk-in cooler to quickly chill.
  Fixed on the spot
- Code 35, Insects, rodents, pests and animals: Live, small flying insects found.
  Two live flying insects observed near breading station. One live flying insect at back prep area.
  Repeat violationAdministrative complaint
Basic6
- Code 02, Labeling, date marking and consumer advisory: Working containers of food removed from original container not identified by common name.
  Bin of sugar beside the fryers is not labeled with contents.
- Code 22, Food-contact surfaces clean and sanitized: Interior of oven/microwave has accumulation of black substance/grease/food debris.
  Interior bottom of bottom convection oven has food debris.
  Repeat violation
- Code 23, Non-food contact surfaces clean: Buildup of food debris/soil residue on equipment door handles.
  Handle of stand-up reach-in freezer soiled with grease and breading.
- Code 29, Plumbing and backflow prevention: Drain cover(s) missing.
  Drain cover missing from floor drain below fryers.
- Code 36, Floors, walls, ceilings and ventilation: Floor tiles missing and/or in disrepair.
  Multiple floor tiles missing under the fryers.
  Repeat violation
  Floor/wall/ceiling/vent soiled/has accumulation of debris.
  Floor under fryers has grease and food debris. Floor under the three compartment sink is soiled.
  Repeat violation
Official report, on the Florida DBPR website

Reading this report

Priority levels

High priority The problems most likely to make someone sick directly.
Intermediate Could lead to a high-priority problem if not fixed.
Basic Best practices and general upkeep.

Terms in the inspectors’ reports

Time/temperature control for safety food: Food that has to be kept hot, at 135°F or above, or cold, at 41°F or below, to stay safe: meat, seafood, eggs, dairy, cooked rice and beans, cut melons and the like.
Nonfood-contact surface: Surfaces food doesn’t touch, such as the outsides of equipment, handles and door gaskets.
Ambient temperature: The air temperature inside a cooler or holding unit, rather than the food’s own.