Restaurant Guatemex

9965 San Jose Blvd Unit 39, Jacksonville, FL 32257 · Permanent Food Service · License 2615294

F
Grade F
Safety score 41 of 100
Latest visit: Aug 18, 2026

What drove the grade

Food/ice received from unapproved source/no invoice provided to verify source.High priority · 10 other violations

How the score was calculated

  • Starting score100
  • Violations at the Aug 18 routine inspection
    5 high priority (1 fixed on the spot), 2 intermediate, 4 basic (2 repeats)
    -39
  • Administrative complaint on Aug 18
    Counts in full until a follow-up finds the problems fixed
    -20
  • Safety score41

Our own summary of the public record, not an official state rating. How grades work · Report an error

Inspection history

1 inspection · 1 visit

Routine inspection

11 violations found
  1. First visitAug 18, 2026 Administrative complaint

    Serious or repeated problems led the inspector to recommend formal action by the state, which can include fines.

    11 violations found:

    • 5 High priority
    • 2 Intermediate
    • 4 Basic
    What the inspector cited

    High priority5

    • Code 01, Approved source; food safe and unadulterated: Food/ice received from unapproved source/no invoice provided to verify source.

      See Stop Sale. Observed desserts on site from Jackie's Kitchen per sticker. Hand written invoice provided. Unable to provide proof establishment is licensed. Not observed on FDACS search. Person in charge unable to get a hold of supplier during inspection.

      Administrative complaint

      Stop Sale issued due to food originating from an unapproved source.

      Observed desserts on site from Jackie's Kitchen per sticker. Hand written invoice provided. Unable to provide proof establishment is licensed. Not observed on FDACS search. Person in charge unable to get a hold of supplier during inspection.

    • Code 08, Food protection and cross-contamination: Raw animal food stored over/not properly separated from ready-to-eat food.

      In grocery side, raw shell eggs stored over cheese. In restaurant side raw ground beef stored over cooked beans. In reach in freezer raw chicken no longer commercially packaged stored over uncovered tray of chocolate covered bananas. Person in charge began rearranging.

      Fixed on the spot

    • Code 14, Food-contact surfaces designed and maintained: Nonfood-grade bags used in direct contact with food.

      Observed to go bag in warmer in direct contact with rice. Also, non food grade paper towels in direct contact with chips.

    • Code 29, Plumbing and backflow prevention: Vacuum breaker missing at mop sink faucet or on fitting/splitter added to mop sink faucet.

      Hose bibbs at mop sink missing vacuum breaker. One side missing vacuum readers from both sides of splitter.

    Intermediate2

    • Code 05, Thermometers provided and accurate: No probe thermometer provided to measure temperature of food products.

      Observed thermometer provided not functional.

    • Code 22, Food-contact surfaces clean and sanitized: Food-contact surface soiled with food debris, mold-like substance or slime.

      Cutting boards at make line, in clean storage area with debris accumulation.

    Basic4

    • Code 02, Labeling, date marking and consumer advisory: Label on a food item prepared and packaged onsite for customer self-service does not include product identity/description, date product was packaged and name and address of the establishment that prepared and packaged the food.

      Palettes made in house and sold for customer self service on grocery side missing minimum labeling.

    • Code 08, Food protection and cross-contamination: Food stored on floor.

      Cases of oil stored on floor in back kitchen.

    • Code 35, Insects, rodents, pests and animals: Outer openings not protected with self-closing doors.

      Self closer missing from back door. Also, light visible under back door.

      Repeat violation

    • Code 36, Floors, walls, ceilings and ventilation: Ceiling/ceiling tile shows damage or is in disrepair.

      Ceiling tile in back kitchen with damage. Also, floor with debris accumulation around water heater, triple sink area.

      Repeat violation

    Official report, on the Florida DBPR website

Reading this report

Priority levels

  • High priority The problems most likely to make someone sick directly.
  • Intermediate Could lead to a high-priority problem if not fixed.
  • Basic Best practices and general upkeep.

Terms in the inspectors’ reports

Ready-to-eat food
Food eaten without further cooking, such as salads, sandwiches, deli meats and cooked dishes.
Food-contact surface
Anything food touches, such as cutting boards, utensils, counters and the inside of ice machines.
Stop sale
An order that the food can’t be sold or served.
Vacuum breaker, backflow
Plumbing parts that keep dirty water, such as from a mop sink hose, from flowing back into the clean water supply.

Most cited

Approved source; food safe and unadulterated2
Food protection and cross-contamination2
Labeling, date marking and consumer advisory1
Thermometers provided and accurate1
Food-contact surfaces designed and maintained1
Food-contact surfaces clean and sanitized1
Plumbing and backflow prevention1
Insects, rodents, pests and animals1