Subway

4375 Southside Blvd, Jacksonville, FL 32216 · Permanent Food Service · License 2612358

Official report

out of 100

Grade F

Safety score 45 of 100

Latest visit: Oct 14, 2026 (3 weeks ago)

What drove the grade

Live, small flying insects found.High priority · not yet fixed · 12 other violations

How the score was calculated

Starting score100
Violations at the Oct 14 complaint inspection
3 high priority (1 fixed on the spot), 5 intermediate, 5 basic
-35
Administrative complaint on Oct 14
Counts in full until a follow-up finds the problems fixed
-20
Safety score45

Our own summary of the public record, not an official state rating. How grades work · Report an error

Inspection history

1 inspection · 1 visit

Oct142026

Complaint inspection

13 violations found

First visitOct 14, 2026 Administrative complaint
Serious or repeated problems led the inspector to recommend formal action by the state, which can include fines.
13 violations found:
- 3 High priority
- 5 Intermediate
- 5 Basic
What the inspector cited
High priority3
- Code 12, Handwashing and hygienic practices: Employee handled soiled equipment or utensils and then engaged in food preparation, handled clean equipment or utensils, or touched unwrapped single-service items without washing hands.
  Employee washed dishes then took them out of sanitizer without washing hands, explained to her and she washed hands
  Fixed on the spot
- Code 35, Insects, rodents, pests and animals: Live, small flying insects found.
  One fly by soda machine
- Code 50, Current license displayed: Operating with an expired Division of Hotels and Restaurants license.
  Expired on 6/1/26. Establishment observed preparing, serving, or selling food to customers with an expired license.
  Administrative complaint
Intermediate5
- Code 05, Thermometers provided and accurate: Ambient air thermometer in holding unit not accurate within plus or minus 3°F.
  Prep coolers are readin on digital thermometer 53f and 58f food at 41-43f, my probe thermometer reading 41f
- Code 16, Dishwashing facilities and test kits: No chemical test kit provided when using sanitizer at three-compartment sink/warewashing machine or wiping cloths.
  None for quat sanitizer
- Code 22, Food-contact surfaces clean and sanitized: Food-contact surface soiled with food debris, mold-like substance or slime.
  Interior ledge in prep cooler with old gray build up close to food
- Code 53, Manager certification and employee training: Required employee training provided by a third-party employee training program and operator unable to provide original certificate for employees trained.
  2 copies for employee training, shift leader states they been waiting for the booking for several months
  Required employee training expired for some employees.
  To order approved program food safety material, call DBPR contracted provider: Florida Restaurant & Lodging Association (SafeStaff) 866-372-7233. Shift leader expired on 5/2026,
Basic5
- Code 08, Food protection and cross-contamination: Unwashed fruits/vegetables stored with ready-to-eat food.
  Unwashed tomatoes on shelf above sauces in walk in cooler
- Code 14, Food-contact surfaces designed and maintained: Equipment in poor repair.
  Gasket in walk in cooler is torn, also in walk in freezer
- Code 23, Non-food contact surfaces clean: Nonfood-contact surface soiled with grease, food debris, dirt, slime or dust.
  Blackish build up in cabinet under soda machine, vent in walk in cooler are dusty
- Code 25, Single-service items: Single-service articles not stored inverted or protected from contamination.
  Plastic wrapped used for food is out of box in storage shelf, explained to shift leader
- Code 51, Other sanitary and safe operation: No copy of latest inspection report available.
  Couldn't find it here or on email
Official report, on the Florida DBPR website

Reading this report

Priority levels

High priority The problems most likely to make someone sick directly.
Intermediate Could lead to a high-priority problem if not fixed.
Basic Best practices and general upkeep.

Terms in the inspectors’ reports

Ready-to-eat food: Food eaten without further cooking, such as salads, sandwiches, deli meats and cooked dishes.
Food-contact surface: Anything food touches, such as cutting boards, utensils, counters and the inside of ice machines.
Nonfood-contact surface: Surfaces food doesn’t touch, such as the outsides of equipment, handles and door gaskets.
Ambient temperature: The air temperature inside a cooler or holding unit, rather than the food’s own.