Thai Cuisine & Noodle House
11701 San Jose Blvd #28, Jacksonville, FL 32223 · Permanent Food Service · License 2613439
What drove the grade
Roach activity present as evidenced by live roaches found.
How the score was calculated
- Starting score100
- Violations at the Oct 7 routine inspection6 high priority (fixed before it reopened Oct 9), 3 intermediate (fixed before it reopened Oct 9), 9 basic-33
- Emergency closure on Oct 7, reopened Oct 9Counts 20 for 30 days after reopening, 10 until 90 days, then nothing-10
- Safety score47
Our own summary of the public record, not an official state rating. How grades work · Report an error
Inspection history
1 inspection · 3 visitsRoutine inspection
- 2nd follow-up visitOct 9, 2026 Reopened after closure
The inspector came back, found the problems fixed and allowed the business to reopen.
1 earlier violation still noted, but not enough to need another visit:
Official report, on the Florida DBPR websiteWhat was still cited
Basic1
Code 35, Insects, rodents, pests and animals: Dead roaches on premises.
Observed one dead roach under bag in box soda station in dry storage area. Person in charge discarded.
Administrative complaintFixed on the spot
- 1st follow-up visitOct 8, 2026 Still closed
The inspector came back, but the problems still weren't fixed, so the business stayed closed.
3 violations still not corrected:
Official report, on the Florida DBPR websiteWhat was still cited
High priority1
Code 35, Insects, rodents, pests and animals: Roach activity present as evidenced by live roaches found.
At callback observed 1 live roaches at gasket on reach-in cooler across from wok,station. Operator killed and discarded.
Administrative complaintFixed on the spot
Basic2
Code 35, Insects, rodents, pests and animals: Dead roaches on premises.
At callback observed approximately 5 dead roaches in the following areas: 2 in the interior of oven, 1 under white reach in freezer, 1 on side of glass door reach-in cooler 1 on shelf in dry food storage. Operator cleaned and discarded as the dead roaches were pointed out,
Administrative complaintFixed on the spot
Dead rodent present.
At callback violation not observed.
More time given
- First visitOct 7, 2026 Emergency closure
Conditions were a danger to public health, so the business was ordered to close immediately. It can't reopen until an inspector confirms the problems are fixed.
18 violations found:
Official report, on the Florida DBPR websiteWhat the inspector cited
High priority6
Code 03, Food out of temperature: Time/temperature control for safety food cold held at greater than 41°F.
Bean sprouts, pooled egg in squeeze bottle at 54-56°F. Recommend holding on time. Person in charge moved to reach in cooler as they have been out of unit for less than 4 hours.
Code 08, Food protection and cross-contamination: Raw animal food stored over or with unwashed produce.
In glass door reach in cooler raw ground pork stored over bag of whole carrots. Also raw products no longer commercially packaged stored over ready to eat products in reach in freezer. Person in charge began rearranging.
Fixed on the spot
Code 09, Bare hand contact with ready-to-eat food: Employee touching ready-to-eat food with their bare hands - food was not being heated as a sole ingredient to 145°F or immediately added to other ingredients to be cooked/heated to the minimum required temperature to allow bare hand contact.
Establishment has no approved Alternative Operating Procedure. Observed employee handle parsley garnish and add to plate with bare hands with no approved AOP.
Code 12, Handwashing and hygienic practices: Employee touched face/hair and then engaged in food preparation, handled clean equipment or utensils, or touched unwrapped single-service items without washing hands.
Observed employee touch glasses with gloved hands, then handle container of food with no hand wash. Spoke to employee during inspection.
Fixed on the spot
Code 14, Food-contact surfaces designed and maintained: Non-food grade paper/paper towel used as liner for food container.
Non food grade paper towels used to line spring roll container.
Code 35, Insects, rodents, pests and animals: Roach activity present as evidenced by live roaches found.
Observed one live roach on glue trap on ground under shelf to right of main makeline.
Intermediate3
Code 03, Food out of temperature: Establishment is conducting non-continuous cooking of raw animal foods and the written procedures are not available upon request.
Establishment non continuously cooks chicken. No written procedure available at time of inspection. Inspector provided.
Fixed on the spot
Code 31, Handwash sinks and supplies: Handwash sink used for purposes other than handwashing.
Observed utensils stored in main hand wash sink in kitchen. Person in charge removed.
Fixed on the spot
Code 53, Manager certification and employee training: Proof of required state approved employee training not available for some employees.
To order approved program food safety material, call DBPR contracted provider: Florida Restaurant & Lodging Association (SafeStaff) 866-372-7233. Person in charge unable to provide proof of employee training for some employees during inspection.
Basic9
Code 14, Food-contact surfaces designed and maintained: Utensils in poor condition.
Scoop utilized for rice cracked, pieces held together with Saran Wrap. Tape utilized to repair lay down reach in freezer in storage area where water heater is located.
Code 16, Dishwashing facilities and test kits: Accumulation of lime scale on the inside of the dishmachine.
Lime accumulation on interior of dishmachine.
Code 23, Non-food contact surfaces clean: Nonfood-contact surface soiled with grease, food debris, dirt, slime or dust.
Cart in dry storage area with grease accumulated. Hood Hooters with grease accumulated. Interior of lay down reach in freezer with red frozen liquid observed on bottom of unit.
Code 25, Single-service items: Single-service articles improperly stored.
Cases of to go containers stored on floor at portioned off section of dinging room. Also, single service items not inverted in kitchen.
Code 29, Plumbing and backflow prevention: Standing water or very slow draining water in handwash sink, three-compartment sink, or mop sink.
Hand wash sink in kitchen slow draining.
Code 35, Insects, rodents, pests and animals: Dead roaches on premises.
Observed one dead roach behind faucet at hand wash sink in kitchen. Observed one dead roach in glue trap on floor under shelving to right of makeline in kitchen. Observed one dead roach on hinge of red door behind reach in cooler that opens into dining room. Observed two dead roaches on floor under hand wash sink at front counter area. Person in charge began discarding.
Fixed on the spot
Dead rodent present.
Observed one dead rodent on the floor under table in sectioned off portion of dining room with accordion style partition that is being utilized to store single service items. Person in charge discarded.
Fixed on the spot
Exterior door has a gap at the threshold that opens to the outside.
Observed large gap with light visible at back door.
Code 36, Floors, walls, ceilings and ventilation: Hole in or other damage to wall.
Hole in wall observed at piping by dishmachine. Hole in ceiling around piping at water heater. Ceiling vent with debris accumulated over ice machine. Floors with debris accumulated in kitchen and dry storage area along walls, under equipment.
Reading this report
Priority levels
- High priority The problems most likely to make someone sick directly.
- Intermediate Could lead to a high-priority problem if not fixed.
- Basic Best practices and general upkeep.
Terms in the inspectors’ reports
- Time/temperature control for safety food
- Food that has to be kept hot, at 135°F or above, or cold, at 41°F or below, to stay safe: meat, seafood, eggs, dairy, cooked rice and beans, cut melons and the like.
- Ready-to-eat food
- Food eaten without further cooking, such as salads, sandwiches, deli meats and cooked dishes.
- Nonfood-contact surface
- Surfaces food doesn’t touch, such as the outsides of equipment, handles and door gaskets.