Tropical Smoothie Cafe
13820 Old St Augustine Rd Ste 405, Jacksonville, FL 32258 · Permanent Food Service · License 2614753
What drove the grade
Live, small flying insects found.
How the score was calculated
- Starting score100
- Violations at the Nov 6 routine inspection2 high priority (1 repeat), 1 intermediate, 1 basic-18
- Administrative complaint on Nov 6Counts in full until a follow-up finds the problems fixed-20
- Safety score62
Our own summary of the public record, not an official state rating. How grades work · Report an error
Inspection history
1 inspection · 1 visitRoutine inspection
- First visitNov 6, 2026 Administrative complaint
Serious or repeated problems led the inspector to recommend formal action by the state, which can include fines.
4 violations found:
Official report, on the Florida DBPR websiteWhat the inspector cited
High priority2
Code 14, Food-contact surfaces designed and maintained: Nonfood-grade containers used for food storage - direct contact with food.
Observed sterilite storage containers utilized in direct contact with chocolate powder. Person in charge unable to provide proof containers are food grade.
Repeat violationAdministrative complaint
Code 35, Insects, rodents, pests and animals: Live, small flying insects found.
Observed approximately 3 flying insects at front counter area makeline.
Intermediate1
Code 53, Manager certification and employee training: Required employee training provided by a third-party employee training program and operator unable to provide original certificate for employees trained.
Observed multiple food handler training certificates are copies.
Basic1
Code 42, Premises and cleaning equipment: Storage of maintenance equipment/tools in areas that may result in cross contamination of food, equipment, utensils, linens and/or single-service and single-use articles.
Observed container of miscellaneous tools, maintenance items stored on open wire shelf above clean dishware.
Reading this report
Priority levels
- High priority The problems most likely to make someone sick directly.
- Intermediate Could lead to a high-priority problem if not fixed.
- Basic Best practices and general upkeep.