Zaxby's #3
4210 University Blvd, Jacksonville, FL 32216 · Permanent Food Service · License 2614778
What drove the grade
Vacuum breaker missing at mop sink faucet or on fitting/splitter added to mop sink faucet.
How the score was calculated
- Starting score100
- Violations at the Jul 21 complaint inspection3 high priority (2 fixed on the spot), 3 intermediate (2 repeats), 10 basic (3 repeats); basic violations cost 12 at most-35
- Administrative complaint on Jul 21Counts in full until a follow-up finds the problems fixed-20
- Safety score45
Our own summary of the public record, not an official state rating. How grades work · Report an error
Inspection history
1 inspection · 1 visitComplaint inspection
- First visitJul 21, 2026 Administrative complaint
Serious or repeated problems led the inspector to recommend formal action by the state, which can include fines.
16 violations found:
Official report, on the Florida DBPR websiteWhat the inspector cited
High priority3
Code 12, Handwashing and hygienic practices: Employee touched bare body part and then engaged in food preparation, handled clean equipment or utensils, or touched unwrapped single-service items without washing hands.
Observed employee on cook line touching clothing & then preparing food without washing hands. Manager intervened. Employee wash hands
Fixed on the spot
Employee handled soiled equipment or utensils and then engaged in food preparation, handled clean equipment or utensils, or touched unwrapped single-service items without washing hands.
Observed employee handling dirty dishes at ware washing station & then went to prepare raw chicken without washing hands. Manager intervened. Employee wash hands
Fixed on the spot
Code 29, Plumbing and backflow prevention: Vacuum breaker missing at mop sink faucet or on fitting/splitter added to mop sink faucet.
Missing back flow preventer at non-chemical side of splitter at mop sink
Intermediate3
Code 11, Employee health: No proof provided that food employees are informed of their responsibility to report to the person in charge information about their health and activities related to foodborne illnesses.
Operator has 14 employees with no proof of written agreement
Repeat violation
Code 53, Manager certification and employee training: Food service manager not certified within 30 days of employment.
A list of accredited food manager certification examination providers can be found at http://www.myfloridalicense.com/DBPR/hotels-restaurants/food-lodging/food-manager/ Manager on duty Angelee Jones hired over 30 days & unable to provide proof of manager certification
No proof of required state approved employee training provided for employee hired more than 60 days ago.
To order approved program food safety material, call DBPR contracted provider: Florida Restaurant & Lodging Association (SafeStaff) 866-372-7233. Operator has total of 15 employees hired over 60 days with only proof of food handler training for only 1 employee
Repeat violationAdministrative complaint
Basic10
Code 02, Labeling, date marking and consumer advisory: Working containers of food removed from original container not identified by common name.
White substance powder stored in storage bin not labeled. Employee stated it's flour
Repeat violation
Code 13, Clean clothes, hair restraints, jewelry: Employee with no hair restraint while engaging in food preparation.
Employee preparing food with no hair restraint. Employee put on hair covering
Fixed on the spot
Employee with no beard guard/restraint while engaging in food preparation.
Employee on cook line with facial beard preparing food with no beard guard
Employee wearing jewelry other than a plain ring on their hands/arms while preparing food.
Employee on cook line preparing food with bracelet on wrist. Employee removed
Fixed on the spot
Code 14, Food-contact surfaces designed and maintained: Equipment in poor repair.
Reach in freezer gasket torn
Code 22, Food-contact surfaces clean and sanitized: Reach-in cooler interior/shelves have accumulation of soil residues.
Interior reach in cooler & reach in freezer soiled with food debris
Code 23, Non-food contact surfaces clean: Nonfood-contact surface soiled with grease, food debris, dirt, slime or dust.
Exterior of fryer with soiled with grease build up
Repeat violation
Code 35, Insects, rodents, pests and animals: Insect control device installed over food preparation area.
Bug light on wall over stored bread on bread rack in storage area. Manager moved bread rack
Fixed on the spot
Code 36, Floors, walls, ceilings and ventilation: Floor soiled/has accumulation of debris.
Floor soiled with grease build up behind cooking equipment, Employee sweeping up floor
Fixed on the spotRepeat violation
Code 50, Current license displayed: Current Hotel and Restaurant license not displayed.
Old license displayed
Reading this report
Priority levels
- High priority The problems most likely to make someone sick directly.
- Intermediate Could lead to a high-priority problem if not fixed.
- Basic Best practices and general upkeep.
Terms in the inspectors’ reports
- Nonfood-contact surface
- Surfaces food doesn’t touch, such as the outsides of equipment, handles and door gaskets.
- Vacuum breaker, backflow
- Plumbing parts that keep dirty water, such as from a mop sink hose, from flowing back into the clean water supply.