Zen Pho and Noodles Jacksonville
5835 Normandy Blvd, Jacksonville, FL 32205 · Permanent Food Service · License 2609372
What drove the grade
Vacuum breaker missing at mop sink faucet or on fitting/splitter added to mop sink faucet.
How the score was calculated
- Starting score100
- Violations at the Aug 25 routine inspection2 high priority (1 repeat), 4 intermediate (1 repeat), 8 basic (3 repeats)-38
- Administrative complaint on Aug 25Counts in full until a follow-up finds the problems fixed-20
- Safety score42
Our own summary of the public record, not an official state rating. How grades work · Report an error
Inspection history
1 inspection · 1 visitRoutine inspection
- First visitAug 25, 2026 Administrative complaint
Serious or repeated problems led the inspector to recommend formal action by the state, which can include fines.
14 violations found:
Official report, on the Florida DBPR websiteWhat the inspector cited
High priority2
Code 14, Food-contact surfaces designed and maintained: Non-food grade paper/paper towel used as liner for food container.
Brown paper towel used to line pan of basil.
Code 29, Plumbing and backflow prevention: Vacuum breaker missing at mop sink faucet or on fitting/splitter added to mop sink faucet.
Vacuum breaker missing at mop sink before Red hose connection on non chemical side.
Repeat violationAdministrative complaint
Intermediate4
Code 22, Food-contact surfaces clean and sanitized: Food-contact surface soiled with food debris, mold-like substance or slime.
Stained cutting board on cooks line.
Code 31, Handwash sinks and supplies: Handwash sink not accessible for employee use at all times.
Strainers stored in hand sink at end of cooks line.
No paper towels or mechanical hand drying device provided at handwash sink.
Near dish machine.
Repeat violation
Code 41, Chemicals and toxic substances: Spray bottle containing toxic substance not labeled.
Unlabeled spray bottle with Blue solution stored on wall in ware washing area.
Basic8
Code 10, In-use utensils properly stored: In-use utensil stored in standing water less than 135°F.
Rice spoon stored in standing water 80°F
Repeat violation
In-use knife/knives stored in cracks between pieces of equipment.
Knife stored between prep table and flip top cooler.
Repeat violation
In-use tongs stored on equipment door handle between uses.
Tongs stored on Oven door handle.
Code 12, Handwashing and hygienic practices: Employee beverage container on a food preparation table or over/next to clean equipment/utensils.
Coffee drink stored on prep table near wok station.
Code 14, Food-contact surfaces designed and maintained: Bowl or other container with no handle used to dispense food.
Clear bowl used to scoop reach in cooler rice in white bin.
Code 22, Food-contact surfaces clean and sanitized: Interior of oven/microwave has accumulation of black substance/grease/food debris.
Microwave soiled with food debris on cooks line.
Code 23, Non-food contact surfaces clean: Nonfood-contact surface soiled with grease, food debris, dirt, slime or dust.
Gasket soiled on work top freezer. Fan covers soiled in the walk in cooler.
Repeat violation
Code 25, Single-service items: Single-service articles improperly stored.
Cups and containers stored on floor in storage room.
Reading this report
Priority levels
- High priority The problems most likely to make someone sick directly.
- Intermediate Could lead to a high-priority problem if not fixed.
- Basic Best practices and general upkeep.
Terms in the inspectors’ reports
- Food-contact surface
- Anything food touches, such as cutting boards, utensils, counters and the inside of ice machines.
- Nonfood-contact surface
- Surfaces food doesn’t touch, such as the outsides of equipment, handles and door gaskets.
- Vacuum breaker, backflow
- Plumbing parts that keep dirty water, such as from a mop sink hose, from flowing back into the clean water supply.