Whataburger #865
1201 Atlantic Blvd, Neptune Beach, FL 32266 · Permanent Food Service · License 2613496
What drove the grade
Live, small flying insects found.
How the score was calculated
- Starting score100
- Violations at the Jul 27 complaint inspection4 high priority (1 fixed by the Jul 30 follow-up, 2 fixed on the spot, 1 repeat), 2 basic-19
- Administrative complaint on Jul 27, since fixedReduced from 20 because a follow-up found the problems fixed-12
- Safety score69
Our own summary of the public record, not an official state rating. How grades work · Report an error
Inspection history
1 inspection · 2 visitsComplaint inspection
- Follow-up visitJul 30, 2026 Fixed at follow-up
The inspector came back and found the problems fixed.
1 earlier violation still noted, but not enough to need another visit:
Official report, on the Florida DBPR websiteWhat was still cited
High priority1
Code 35, Insects, rodents, pests and animals: Live, small flying insects found.
Observed total of 3 flying insects at soda station.
Administrative complaint
- First visitJul 27, 2026 Administrative complaint
Serious or repeated problems led the inspector to recommend formal action by the state, which can include fines.
6 violations found:
Official report, on the Florida DBPR websiteWhat the inspector cited
High priority4
Code 01, Approved source; food safe and unadulterated: Shell eggs in use or stored with cracks or broken shells.
See stop sale. Observed in walk in cooler 1 cracked raw shell egg stored with raw shell eggs. See stop sale.
Code 03, Food out of temperature: Time/temperature control for safety food, other than whole meat roast, hot held at less than 135°F.
Observed Grill chicken (114°F-115°F - Hot Holding) on cook line in hot holding drawer. Manager voluntarily discarded grill chicken.
Fixed on the spot
Code 12, Handwashing and hygienic practices: Employee touched face/hair and then engaged in food preparation, handled clean equipment or utensils, or touched unwrapped single-service items without washing hands.
Observed employee engaging in food preparation touch her glasses with gloved hand and proceeded to handle equipment without removing gloves. Spoke to employee regarding hand washing. Employee removed gloves and washed hands.
Fixed on the spot
Code 35, Insects, rodents, pests and animals: Live, small flying insects found.
Observed total of 15 flying insects. 14 flying insects on wall above soda station. 1 flying insect near mop sink.
Repeat violationAdministrative complaint
Basic2
Code 35, Insects, rodents, pests and animals: Insect control device installed over food preparation area.
Observed in storage area bug light installed over additional bun toaster. Establishment has the bun toaster wrapped.
Fixed on the spot
Code 36, Floors, walls, ceilings and ventilation: Wall soiled with accumulated grease, food debris, and/or dust.
Observed wall above dining room soda machine soiled with mold like substance.
Reading this report
Priority levels
- High priority The problems most likely to make someone sick directly.
- Intermediate Could lead to a high-priority problem if not fixed.
- Basic Best practices and general upkeep.
Terms in the inspectors’ reports
- Time/temperature control for safety food
- Food that has to be kept hot, at 135°F or above, or cold, at 41°F or below, to stay safe: meat, seafood, eggs, dairy, cooked rice and beans, cut melons and the like.
- Stop sale
- An order that the food can’t be sold or served.