Conch Heaven
11275 NW 27 Ave, Miami, FL 33167 · Permanent Food Service · License 2331408
What drove the grade
Nonfood-grade bags used in direct contact with food. thank you bags in direct contact with food.
How the score was calculated
- Starting score100
- Violations at the Sep 17 routine inspection3 high priority (1 fixed on the spot), 3 intermediate (1 repeat), 25 basic (9 repeats); basic violations cost 12 at most-37
- Administrative complaint on Sep 17Counts in full until a follow-up finds the problems fixed-20
- Safety score43
Our own summary of the public record, not an official state rating. How grades work · Report an error
Inspection history
2 inspections · 3 visitsLatest inspection
Routine inspection
- First visitSep 17, 2026 Administrative complaint
Serious or repeated problems led the inspector to recommend formal action by the state, which can include fines.
31 violations found:
Official report, on the Florida DBPR websiteWhat the inspector cited
High priority3
Code 03, Food out of temperature: Time/temperature control for safety food, other than whole meat roast, hot held at less than 135°F.
Observed cooked: chicken (119°F - Hot Holding); cabbage (95°F - Hot Holding); Pork (109°F - Hot Holding). Manager started to reheated them to 165°F
Fixed on the spot
Code 14, Food-contact surfaces designed and maintained: Nonfood-grade bags used in direct contact with food. thank you bags in direct contact with food.
Code 41, Chemicals and toxic substances: Pesticide/insecticide labeled for household use only present in establishment.
Observed bug spray on preparation table
Intermediate3
Code 02, Labeling, date marking and consumer advisory: Ready-to-eat, time/temperature control for safety food prepared onsite and held more than 24 hours not properly date marked.
All cooked foods items in the walk in cooler from more than 24 hours as per employee not date marked.
Repeat violationAdministrative complaint
Code 22, Food-contact surfaces clean and sanitized: Food-contact surface soiled with food debris, mold-like substance or slime.
Mixer head soiled.
Code 31, Handwash sinks and supplies: No paper towels or mechanical hand drying device provided at handwash sink.
No paper towels in the hand sink.
Basic25
Code 02, Labeling, date marking and consumer advisory: Working containers of food removed from original container not identified by common name.
Plastics bottles with sauces not labeled. Food storage containers not labeled.
Code 06, Food properly thawed: Time/temperature control for safety food thawed in an improper manner.
Observed seafood being thawing at room temperature.
Code 08, Food protection and cross-contamination: Food not stored at least 6 inches off of the floor.
Box of tomatoes on the floor inside the walk in cooler.
Repeat violationAdministrative complaint
Code 13, Clean clothes, hair restraints, jewelry: Employee with no hair restraint while engaging in food preparation.
Kitchen employees not hair restraint.
Code 14, Food-contact surfaces designed and maintained: Bowl or other container with no handle used to dispense food.
Bowl not handle scoop rice.
Cutting board has cut marks and is no longer cleanable.
Grooved cutting board.
Repeat violationAdministrative complaint
Equipment in poor repair.
Chest freezer lid rusted.
Walk-in cooler/freezer shelves with rust that has pitted the surface.
Walk in freezer shelves rusted.
Repeat violationAdministrative complaint
Ice buildup in reach-in freezer and/or walk-in freezer.
Ice in walk in freezer and reach in freezer.
Code 22, Food-contact surfaces clean and sanitized: Interior of oven/microwave has accumulation of black substance/grease/food debris.
Observed the oven soiled.
Repeat violationAdministrative complaint
Reach-in cooler interior/shelves have accumulation of soil residues.
Reach in cooler interior soiled.
Code 23, Non-food contact surfaces clean: Nonfood-contact surface soiled with grease, food debris, dirt, slime or dust.
Reach in cool gasket soiled. Hood filters soiled, and the bottom of the preparation table.
Repeat violation
Buildup of food debris/soil residue on equipment door handles.
Walk in freezer door handle soiled with food debris.
Code 24, Clean equipment storage and air drying: Clean glasses, cups, bowls, plates, pots and pans not stored inverted or in a protected manner.
Observed pot and pans not inverted.
Code 31, Handwash sinks and supplies: No handwashing sign provided at a hand sink used by food employees.
No handwashing sign in the restroom, and front counter.
Code 32, Restrooms: Bathroom located inside establishment not completely enclosed with tight-fitting, self-closing doors.
Restrooms doors not self-closing.
Repeat violationAdministrative complaint
Code 35, Insects, rodents, pests and animals: Fly sticky tape hanging over food/food preparation area/food-contact equipment.
Observed over food preparation table.
Code 36, Floors, walls, ceilings and ventilation: Hole in or other damage to wall.
Hole on wall by triple sink.
Repeat violationAdministrative complaint
Wall soiled with accumulated grease, food debris, and/or dust.
Wall soiled throughout the kitchen.
Repeat violationAdministrative complaint
Ceiling/ceiling tile shows damage or is in disrepair.
Ceiling tiles water damage in dry storage.
Ceiling/ceiling tiles/vents soiled with accumulated food debris, grease, dust, or mold-like substance.
Grease on A/C vents and throughout the ceiling in the kitchen area.
Repeat violationAdministrative complaint
Floor soiled/has accumulation of debris.
Under the shelves in dry storage, and grease under the fryer.
Code 40, Employee personal belongings: Employee personal items stored in or above a food preparation area, food, clean equipment and utensils, or single-service items. iPad and battery charger on top of the preparation table.
Code 42, Premises and cleaning equipment: Wet mop not stored in a manner to allow the mop to dry.
Improper storage of maintenance equipment that interferes with cleaning.
Around kitchen area
Earlier inspections 1
Follow-up to an earlier complaint inspectionFirst visit not on file · 2 follow-up visits Complaint after follow-up
- 3rd follow-up visitSep 17, 2026 Complaint after follow-up
Problems from the first visit still weren't fixed, so the inspector recommended formal action by the state, which can include fines.
8 violations still not corrected:
Official report, on the Florida DBPR websiteWhat was still cited
Intermediate1
Code 02, Labeling, date marking and consumer advisory: Ready-to-eat, time/temperature control for safety food prepared onsite and held more than 24 hours not properly date marked.
On 9/17/2026 at the time of the callback inspection observed cooked rice and chicken held for more than 24/hrs without date marked inside walk in cooler.
Basic7
Code 14, Food-contact surfaces designed and maintained: Cutting board has cut marks and is no longer cleanable.
On 9/17/2026 at the time of the callback inspection observed cutting board is not longer cleanable.
Walk-in cooler/freezer shelves with rust that has pitted the surface.
On 9/17/2026 at the time of the callback inspection observed Walk-in freezer shelves with rust that has pitted the surface.
Code 22, Food-contact surfaces clean and sanitized: Interior of oven/microwave has accumulation of black substance/grease/food debris food debris inside oven..
On 9/17/2026 at the time of the callback inspection observed the oven soiled.
Code 32, Restrooms: Bathroom located inside establishment not completely enclosed with tight-fitting, self-closing doors.
On 9/17/2026 at the time of the callback inspection observed employee restroom not self closing door.
Code 36, Floors, walls, ceilings and ventilation: Hole in or other damage to wall.
On 9/17/2026 at the time of the callback inspection observed hole on wall by triple sink.
Wall soiled with accumulated grease, food debris, and/or dust.
On 9/17/2026 at the time of the callback inspection Wall soiled throughout the kitchen.
Ceiling/ceiling tiles/vents soiled with accumulated food debris, grease, dust, or mold-like substance.
On 9/17/2026 at the time of the callback inspection observed grease on A/C vents.
- 2nd follow-up visitJul 1, 2026 Closure extended
The problems weren't fixed yet. The business stays closed while the owner is given more time.
10 violations still not corrected:
Official report, on the Florida DBPR websiteWhat was still cited
Intermediate1
Code 02, Labeling, date marking and consumer advisory: Ready-to-eat, time/temperature control for safety food prepared onsite and held more than 24 hours not properly date marked.
On 7/1/2026 at the time of the callback inspection Cooked: chicken, rice held for more than 24/hrs without date marked inside walk in cooler.
More time given
At the first visit
Cooked: chicken, rice held for more than 24/hrs without date marked inside walk in cooler.
Follow-up, Jun 30, 2026More time given
On 6/30/2026 at the time of the callback inspection Ready-to-eat, time/temperature control for safety food prepared onsite and held more than 24 hours not properly date marked. Cooked: chicken, rice held for more than 24/hrs without date marked inside walk in cooler.
Basic9
Code 14, Food-contact surfaces designed and maintained: Cutting board has cut marks and is no longer cleanable.
On 7/1/2026 at the time of the callback inspection Cutting board has cut marks and is no longer cleanable.
Repeat violationMore time given
At the first visitRepeat violation
Follow-up, Jun 30, 2026Repeat violationMore time given
On 6/30/2026 at the time of the callback inspection Cutting board has cut marks and is no longer cleanable.
Walk-in cooler/freezer shelves with rust that has pitted the surface.
On 7/1/2026 at the time of the callback inspection Walk in cooler shelves with rusted. Time Extended
Repeat violation
At the first visitRepeat violation
Walk in cooler shelves with rusted.
Follow-up, Jun 30, 2026Repeat violationMore time given
On 6/30/2026 at the time of the callback inspection Walk-in cooler/freezer shelves with rust that has pitted the surface. Walk in cooler shelves with rusted.
Code 22, Food-contact surfaces clean and sanitized: Interior of oven/microwave has accumulation of black substance/grease/food debris food debris inside oven..
On 7/1/2026 at the time of the callback inspection food debris food debris inside oven.. Time Extended
Repeat violation
At the first visitRepeat violation
Follow-up, Jun 30, 2026Repeat violationMore time given
On 6/30/2026 at the time of the callback inspection Interior of oven/microwave has accumulation of black substance/grease/food debris food debris inside oven..
Code 32, Restrooms: Bathroom located inside establishment not completely enclosed with tight-fitting, self-closing doors.
On 7/1/2026 at the time of the callback inspection Employee restroom not self closing door.
More time given
At the first visit
Employee restroom not self closing door.
Follow-up, Jun 30, 2026More time given
On 6/30/2026 at the time of the callback inspection Bathroom located inside establishment not completely enclosed with tight-fitting, self-closing doors. Employee restroom not self closing door.
Code 36, Floors, walls, ceilings and ventilation: Floor tiles missing and/or in disrepair.
On 7/1/2026 at the time of the callback inspection Floor tiles missing and/or in disrepair. Walk in cooler floor in disrepair.
Repeat violationMore time given
At the first visitRepeat violation
Walk in cooler floor in disrepair.
Follow-up, Jun 30, 2026Repeat violationMore time given
On 6/30/2026 at the time of the callback inspection Floor tiles missing and/or in disrepair. Walk in cooler floor in disrepair.
Hole in or other damage to wall.
On 7/1/2026 at the time of the callback inspection Hole on wall by triple sink.
Repeat violationMore time given
At the first visitRepeat violation
Hole on wall by triple sink.
Follow-up, Jun 30, 2026Repeat violationMore time given
Wall soiled with accumulated grease, food debris, and/or dust.
On 7/1/2026 at the time of the callback inspection Wall soiled throughout the kitchen
More time given
At the first visit
Wall soiled throughout the kitchen
Follow-up, Jun 30, 2026More time given
On 6/30/2026 at the time of the callback inspection Wall soiled with accumulated grease, food debris, and/or dust. Wall soiled throughout the kitchen
Ceiling/ceiling tiles/vents soiled with accumulated food debris, grease, dust, or mold-like substance.
On 7/1/2026 at the time of the callback inspection Ceiling/ceiling tiles/vents soiled with accumulated food debris, grease, dust, or mold-like substance. Grease on A/C vents.
More time given
At the first visit
Grease on A/C vents.
Follow-up, Jun 30, 2026
On 6/30/2026 at the time of the callback inspection Ceiling/ceiling tiles/vents soiled with accumulated food debris, grease, dust, or mold-like substance. Grease on A/C vents.
Code 50, Current license displayed: Current Hotel and Restaurant license not displayed.
On 7/1/2026 at the time of the callback inspection Current Hotel and Restaurant license not displayed.
Follow-up, Jun 30, 2026More time given
On 6/30/2026 at the time of the callback inspection Current Hotel and Restaurant license not displayed.
Follow-up, Jun 30, 2026More time given
Reading this report
Priority levels
- High priority The problems most likely to make someone sick directly.
- Intermediate Could lead to a high-priority problem if not fixed.
- Basic Best practices and general upkeep.
Terms in the inspectors’ reports
- Time/temperature control for safety food
- Food that has to be kept hot, at 135°F or above, or cold, at 41°F or below, to stay safe: meat, seafood, eggs, dairy, cooked rice and beans, cut melons and the like.
- Ready-to-eat food
- Food eaten without further cooking, such as salads, sandwiches, deli meats and cooked dishes.
- Food-contact surface
- Anything food touches, such as cutting boards, utensils, counters and the inside of ice machines.
- Nonfood-contact surface
- Surfaces food doesn’t touch, such as the outsides of equipment, handles and door gaskets.