Pollo Tropical #48
3061 Northlake Blvd, Palm Beach Gardens, FL 33403 · Permanent Food Service · License 6013275
What drove the grade
Live, small flying insects found.
How the score was calculated
- Starting score100
- Violations at the Aug 12 routine inspection5 high priority (3 fixed by the Aug 13 follow-up, 2 fixed on the spot), 1 intermediate, 1 basic-19
- Administrative complaint on Aug 12, since fixedReduced from 20 because a follow-up found the problems fixed-12
- Safety score69
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Inspection history
1 inspection · 2 visitsRoutine inspection
- Follow-up visitAug 13, 2026 Fixed at follow-up
The inspector came back and found the problems fixed.
All earlier violations corrected.
Official report, on the Florida DBPR website - First visitAug 12, 2026 Administrative complaint
Serious or repeated problems led the inspector to recommend formal action by the state, which can include fines.
7 violations found:
Official report, on the Florida DBPR websiteWhat the inspector cited
High priority5
Code 01, Approved source; food safe and unadulterated: Stop Sale issued due to food not being in a wholesome, sound condition.
Live, small flying insects found. Observed approximately 4 live flies inside the plastic storage bins used for storing raw onions and rice ; See Stop Sale Live lizard inside rice plastic container at prep area at the back of the kitchen See Stop Sale
Code 03, Food out of temperature: Time/temperature control for safety food, other than whole meat roast, hot held at less than 135°F.
On top shelf on the grille : chicken (129°F - Hot Holding); hot box: grilled chicken breast (146-133°F - Hot Holding); steak (131°F - Hot Holding); cut chicken (129°F - Hot Holding); steam table: soup (128°F - Hot Holding); soup (166°F - Hot Holding); corn (117°F - Hot Holding) as per operator food out of temperature for approximately 30 minutes; drawers set up at a law temperature; operator returned foods to reheat to 165°F;
Fixed on the spot
Code 12, Handwashing and hygienic practices: Employee handled soiled equipment or utensils and then engaged in food preparation, handled clean equipment or utensils, or touched unwrapped single-service items without washing hands.
Observed manager dropping thermometer cover on the floor, picked it up placed on the thermometer and walked in the walk-in cooler touching food containers without washing hands first; educated and manager washed hands
Fixed on the spot
Code 35, Insects, rodents, pests and animals: Live, small flying insects found.
Observed approximately 3 live flies inside the plastic storage bins used for storing raw onions and rice ; See Stop Sale One live fly in the dray storage by single service items;
Administrative complaint
Live lizard inside rice plastic container at prep area at the back of the kitchen
See Stop Sale
Administrative complaint
Intermediate1
Code 03, Food out of temperature: Food being cooled by nonapproved method as evidenced by inadequate rate of cooling during time of inspection.
cutting lettuce (66-63°F - Cooling) at 2:15 to 64°F at 3:01 since 1:53; raw chicken (51-50°F - Cooling)at 2:20 to 51-50°F at 3:01 since 12:15; in walk-in cooler; at this rate food will not reach 41°F or bell within 4 hours; food stored in plastic bins and tightly covered; operator
Basic1
Code 29, Plumbing and backflow prevention: Plumbing system in disrepair.
The urinal is not flushing and covered with plastic bag in men's bathroom
Reading this report
Priority levels
- High priority The problems most likely to make someone sick directly.
- Intermediate Could lead to a high-priority problem if not fixed.
- Basic Best practices and general upkeep.
Terms in the inspectors’ reports
- Time/temperature control for safety food
- Food that has to be kept hot, at 135°F or above, or cold, at 41°F or below, to stay safe: meat, seafood, eggs, dairy, cooked rice and beans, cut melons and the like.
- Stop sale
- An order that the food can’t be sold or served.