Pollo Tropical #92

2611 Okeechobee Blvd, West Palm Beach, FL 33409 · Permanent Food Service · License 6010123

A
Grade A
Safety score 92 of 100
Latest visit: Sep 2, 2026

What drove the grade

Time/temperature control for safety food, other than whole meat roast, hot held at less than 135°F.High priority · fixed on the spot · 3 other violations

How the score was calculated

  • Starting score100
  • Violations at the Sep 2 routine inspection
    2 high priority (fixed on the spot), 2 basic
    -8
  • Safety score92

Our own summary of the public record, not an official state rating. How grades work · Report an error

Inspection history

1 inspection · 1 visit

Routine inspection

4 violations found
  1. First visitSep 2, 2026 No follow-up needed

    Met the state's inspection standards; the inspector didn't need to come back. Any violations cited still count toward the grade.

    4 violations found:

    • 2 High priority
    • 2 Basic
    What the inspector cited

    High priority2

    • Code 03, Food out of temperature: Time/temperature control for safety food, other than whole meat roast, hot held at less than 135°F.

      Observed siting on a metal rack top of grill on cook line Cooked chicken 130°F hot holding , Observed inside hot box cabinet across from grill chicken wraps 85°F hot holding. Per operator all products stored for approximately 20 minutes. Operator moved items to be reheated to 165°F++

      Fixed on the spot

    • Code 12, Handwashing and hygienic practices: Employee touched Hat multiple times and then touched unwrapped single-service items without washing hands.

      Manager spoke with employee and employee washed hands.

      Fixed on the spot

    Basic2

    • Code 08, Food protection and cross-contamination: Unwashed fruits/vegetables stored with ready-to-eat food.

      Walk in cooler Boxes of unwashed produced like peppers stored above boxes of salsa . Advised operator to stored unwashed produced under ready to eat food.

    • Code 22, Food-contact surfaces clean and sanitized: Accumulation of black/green mold-like substance in the interior of the ice machine/bin.

      Advised operator to clean

    Official report, on the Florida DBPR website

Reading this report

Priority levels

  • High priority The problems most likely to make someone sick directly.
  • Intermediate Could lead to a high-priority problem if not fixed.
  • Basic Best practices and general upkeep.

Terms in the inspectors’ reports

Time/temperature control for safety food
Food that has to be kept hot, at 135°F or above, or cold, at 41°F or below, to stay safe: meat, seafood, eggs, dairy, cooked rice and beans, cut melons and the like.
Ready-to-eat food
Food eaten without further cooking, such as salads, sandwiches, deli meats and cooked dishes.

Most cited

Food out of temperature1
Food protection and cross-contamination1
Handwashing and hygienic practices1
Food-contact surfaces clean and sanitized1